Shipping policy

Shipping Policy

We’re excited for you to receive your Motifé piece.

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Processing Time

All orders are processed within 2–5 business days.
Orders are not shipped or delivered on weekends or holidays.

During high demand or launch periods, processing times may be slightly longer.

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Shipping Time

We currently ship within the United States only.

Estimated delivery time:

• Standard Shipping: 3–7 business days after shipment

Please note that delivery times are estimates and not guaranteed.

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Shipping Rates

Shipping rates are calculated at checkout based on your location.

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Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

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Delays

We are not responsible for delays caused by shipping carriers, weather, or other factors outside of our control.

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Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

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Lost or Stolen Packages

Motifé Case is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

If you experience an issue, please contact us and we will do our best to assist.

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If you have any questions, feel free to reach out at info@motifecase.com.

— Motifé